We will be looking for another Dr. Not happy how the billing dept submitted the claim to our insurance. Warning to all once you have a tiny pollop your next colonoscopy will not be a basic screening so your insurance won't take care of it at all.
Wonderful experience at my first appt. Staff was friendly, courteous, informed me of how long my wait would be to see Dr. Ahmed (it was not long), and answered my questions helpfully. Dr. Ahmed was professional, compassionate, and patient. He clearly explained recommended tests/procedures -- what to expect, how to best tackle my problem, and why we would proceed with a certain treatment plan. I am grateful my primary care doc referred me to this office and at ease about my upcoming surg. procedure.
I only met the doctor once and he was nice; however my overall experience with his office was disappointing and I would never, ever visit them again. I did two procedures (colonoscopy and capsule) and it took me over three months to get a final word on my conditions. Right after the first procedure on October 15 and all the way to Jan 25, I called numerous times for the test results. I was promised each time to be called back but never was called back. Yes, holidays delayed things, but it seemed the office was seriously short of staff, or they just didn't know what they were supposed do. I really thought they might have lost my test results and just made up one for me in the end. I'm very, very disappointed. If I had cancer, I would have died already during their unbelievably slow process.
I've been going to Dr. Ahmed for about 10 years. I've never had one insurance problem, I've always been treated well and Dr. Ahmed is very attentive and thorough. I've had several procedures here and love the quick turnaround in the surgery center vs. going to the hospital.
In Feb I was told I need and ercp. It is now July if any one suffers with pancreatitis knows how I feel daily. I have called his nurse Tina to see if we are any closer to a date to have this done. I can not work as a cna, because bending and lifting makes me sick.I spend most of my day wishing and praying I could just throw up. Water or anything makes me sick. I was told I could go to er, my thought behind that I have to go through yet another dr to try and get help. So I said no I will wait, but please tell me why it's July and we are no closer to a date. I don't even get calls back. So when you decide on this Dr I will tell you he was nice, but if your sick be ready to suffer. No one should suffer this long, no hospital is this busy that from Feb 26 to today's date of July 19. A bad pancreas is a nightmare to live with,trust me I have lived with if for years. To busy working to take care of kids but now I can't do that. Not to even get a call back is sad,all I want is a little help. Let me tell you this Dr patted me on my back and said I can help you, when when can I get help when please do as you said you could do help me.
Ahmed Shakeel Md is a US Doctor based in Fairview Heights, Illinois. Ahmed Shakeel Md is located at 5023 N Illinois St, Fairview Heights, IL 62208, USA.
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