Went to get a haircut 15 minutes before closing time and 5 employees were sitting around doing nothing. Asked for a haircut for my 4 year old son and got turned away because they were closing soon... It's terrible that they would turn down $15 to give a little boy a 5 minute haircut. We will not be coming back to this location.
Made an online appointment for my son to get his hair cut. When we arrived and the stylist (Sandy? She was quite unhappy) was told she would be cutting his hair she yelled out "I just did a kid"....now mind you my son is 11 and is no trouble at all to cut. I asked if there was a problem and the reception girl replied no.... all the while the stylist is saying "No the person Im cuttings name starts with an L..." I said yeah Im Leanne and I made the online appoimtment for my son ...she said "Oh, well you should have put his name". Again I asked "Is there a problem because it seems like this is a big deal" ....no response from the stylist...the reception girl had to answer no for her...Was never offered to wash his hair...just had him sit all the while her acting absolutely put out for having to cut his hair...I wouldnt suggest anyone get their hair cut by that lady...maybe she should retire and give the world a break from her terrible demeanor!!
I have tried this salon twice. Once with my husband. He wanted a haircut an hour before they closed, scheduled it for twenty minutes later. When he came back the only available hairdresser decided she was done for the day and he would not be able to get it cut.
It's hard enough to get kids to agree to get their hair cut, then when they have their heart set on a style these ladies refuse to pay attention to, it just makes it that much harder. In the end I took them to The Hair Saloon where the bad cuts we're fixed!
The second time I took my two sons. Neither of their hairdressers did as the pictures indicated. And the one named Sandy didn't pay attention to anything I asked her to do when she asked for specifications. She was so concerned with what it would look like un-gelled she gave him a terrible "90s skater boy cut." Those were her own words. When I asked her to fix it she got annoyed and said, "Well looks like you're getting your money's worth today." Well, no I didnt, because the haircut still wasn't what I wanted!
Jcpenney Salon is a US Beauty Salon based in Fairview Heights, Illinois. Jcpenney Salon is located at 245 St Clair Square, Fairview Heights, IL 62208, USA.
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