I will no longer buy products from your location. I much rather drive to further locations or order on the website. As a person who works in sales, it doesn't matter how hard your day is, never be rude to any customer.
So this on, so far will be staying open. I have always been satisfied with most Penneys stuff, especially sheets. Hope the company stays afloat. Will consumers be left with choosing Walmart or Saks only? What about the in between consumer, middle class?
I shopped at the St. Clair Square location a few weeks ago while visiting my son. There was a pregnant, young woman (management I'm guessing) who helped me and answered all my questions, even though I could tell she was tired and in a bit of pain. Her professionalism and patience most certainly made my decision to return very easy. I went back a few days later and she wasn't there (jokingly - probably in labor
I had a particularly snotty associate in juniors a few weeks ago. Wouldn't even smile at me. She didn't like that she had to go look for a pair of jeans for me and when I was ready to check out, she made another "new" associate ring me up. This associate was so new and the snotty one was even that way with her! A manager walked up to help and Ms. Snotty was all smiles and calling me Hun and baby doll. Cannot stand this behavior.
I have always found good deals. However, once or twice the staff is rude. I visited this store after couple of months and i knew there is price scanner near womens fitting room and was just lost so asked the passing by associate where can I find the closest price scanner she mentioned there is none on this floor go directly to register which was shocking as after a while I did find the price scanner which I was looking for.
-MG
Jcpenney is a US Department Store based in Fairview Heights, Illinois. Jcpenney is located at 245 St Clair Square, Fairview Heights, IL 62208, USA.
Please contact with Jcpenney using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Jcpenney opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Department Store in Fairview Heights