This store has a great selection of shoes and most sizes in stock. Prices are good especially with buy one get one half off deal.
I went to this specific location on the night of Oct 27, 2017. It was five minutes before closing, I knew what l wanted to get and was heading straight for the shoes, when the lady at the store stopped me and rudely said “ we are closed!” Mind you l was inside the store already. So l said “well Im sorry its not 9 yet and your door was opened.” She said “we are closed” So l just walked out. You guys lost a customer and should train staff to be more polite and have good customer service.
They didn't have my size for a online order that I had that was sent in the wrong shoe size. The sales girl did a reorder for me in the store and I was sent the wrong size again.
A little on the high end but still good
I did not appreciate the staff member Maggie following me around the store as if I am theif and constantly ignoring the other customers in the store to follow me around until I left out of the store. I could not even purchase my item because i felt uncomfortable
Famous Footwear is a US Shoe Store based in Fairview Heights, Illinois. Famous Footwear is located at 5945 N Illinois St, Fairview Heights, IL 62208, USA.
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